That time I rewrote a Thameslink message screen

I’m on a Thameslink train into London, compulsively watching my carriage’s little message screen. It’s giving me some pretty useful information – but their brand language is a little clunky. That’s frustrating, because with a few simple tweaks their writing could be much warmer, friendlier and more impactful. So, as a great believer in puttingContinue reading “That time I rewrote a Thameslink message screen”