I’ll help you take a good look at how you write, then find practical, effective ways of using words more efficiently. We can work at any level, whether it’s a quick hour-or-so refresher, a deep dive workshop over one or two days or ongoing support and mentoring.

I’ve run everything from one-on-one troubleshooting sessions to workshop programmes for hundreds of people, for everyone from the people at the customer coalface to the big cheeses right at the top.

Favourite coaching clients include Vodafone, Allianz, Legal & General, E.ON, Crisis Action and Ronseal.